Comments on: Creating an email using a Microsoft Word document? We have a button for that. http://brontoversity.com/2009/05/26/creating-an-email-using-a-microsoft-word-document-we-have-a-button-for-that/ Product Education for Bronto's Email Marketing Application Thu, 11 Mar 2010 20:36:52 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Chris Bjorklund http://brontoversity.com/2009/05/26/creating-an-email-using-a-microsoft-word-document-we-have-a-button-for-that/comment-page-1/#comment-406 Chris Bjorklund Wed, 02 Dec 2009 23:27:00 +0000 http://brontoversity.com/?p=2804#comment-406 I always paste using the Plain Text button but notice that if the original copy included 'smartquotes' - those curly quotation marks and apostrophes - that they sometimes render incorrectly in the email, especially on a Mac. Words at the end of a line might break after the apostrophe and occasionally they change into other characters, like boxes. I try to always remove smartquotes and don't even have them activated on my computer, but they often come from other authors' copy. A find-and-replace in the original Word doc works well to get rid of them. I always paste using the Plain Text button but notice that if the original copy included ’smartquotes’ – those curly quotation marks and apostrophes – that they sometimes render incorrectly in the email, especially on a Mac. Words at the end of a line might break after the apostrophe and occasionally they change into other characters, like boxes. I try to always remove smartquotes and don’t even have them activated on my computer, but they often come from other authors’ copy. A find-and-replace in the original Word doc works well to get rid of them.

]]> By: Rob Slade http://brontoversity.com/2009/05/26/creating-an-email-using-a-microsoft-word-document-we-have-a-button-for-that/comment-page-1/#comment-96 Rob Slade Thu, 28 May 2009 13:01:01 +0000 http://brontoversity.com/?p=2804#comment-96 Jake, You are absolutely correct in your comment. The *best* way would be to paste the information into the application as plain text using the Paste at Plain Text button or to paste the copy from Word into a text editor such as Notepad and then bring it into Bronto. Since we have many clients bringing in information from Word into Bronto, we tried to give them a way to keep some of the formatting and still have their messages display correctly. If there continue to be problems even after using the Paste from Word button, then I definitely recommend using the Paste as Plain Text button as a final resort. This should guarantee the cleanliness of the code. Thanks for the comment! Rob Jake,

You are absolutely correct in your comment. The *best* way would be to paste the information into the application as plain text using the Paste at Plain Text button or to paste the copy from Word into a text editor such as Notepad and then bring it into Bronto.

Since we have many clients bringing in information from Word into Bronto, we tried to give them a way to keep some of the formatting and still have their messages display correctly. If there continue to be problems even after using the Paste from Word button, then I definitely recommend using the Paste as Plain Text button as a final resort. This should guarantee the cleanliness of the code.

Thanks for the comment!

Rob

]]> By: Jake Holman http://brontoversity.com/2009/05/26/creating-an-email-using-a-microsoft-word-document-we-have-a-button-for-that/comment-page-1/#comment-95 Jake Holman Wed, 27 May 2009 22:54:11 +0000 http://brontoversity.com/?p=2804#comment-95 Argh, the dreaded copy and paste from Word! The "underlying code" is called MSO Code, it's like an odd mix between HTML and XML. It doesn't mix with anything other than the Microsoft Office Suite. If using the TinyMCE (the Bronto WYSIWYG) Paste from Word option still glitches, it's always best to paste as plain text, which is the Clipboard Icon with a "T" on it. This will paste it in without formatting, but ultimately means you can start from fresh without worry that MSO Code will suddenly appear again. That includes pasting from Outlook Emails, Webpages and most things Microsoft unfortunately. p.s. I'm constantly explaining this one too ;) Argh, the dreaded copy and paste from Word! The “underlying code” is called MSO Code, it’s like an odd mix between HTML and XML. It doesn’t mix with anything other than the Microsoft Office Suite.

If using the TinyMCE (the Bronto WYSIWYG) Paste from Word option still glitches, it’s always best to paste as plain text, which is the Clipboard Icon with a “T” on it. This will paste it in without formatting, but ultimately means you can start from fresh without worry that MSO Code will suddenly appear again. That includes pasting from Outlook Emails, Webpages and most things Microsoft unfortunately.

p.s. I’m constantly explaining this one too ;)

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